By Bernie Toledano on January 29, 2019
Zero, provider of the industry’s most innovative artificial intelligence email management solution, announces technology integrations with timekeeping tools Intapp Time, Bellefield, Carpe Diem, Elite and Aderant.
Zero is the only AI-powered technology to automate passive, instant capture of billable interactions with client email on mobile devices, a primary billable activity performed by attorneys away from their desktops. Zero, therefore, helps attorneys capture more of the billable work they already do; Zero also creates efficient and contemporaneous time entries for that billable work while AI eliminates the administrative overhead. Zero will be demonstrating its technology at Legalweek Show in New York on Jan. 30th and 31st.
Before Zero, billable interactions with client email on mobile devices were disconnected from a seamless time entry process, and attorneys were multiple clicks and interfaces away from capturing time inventory. This disconnect results in substantial time leakage or time entry errors, negatively impacting attorney and firm revenue.
Recent studies illustrate that incremental increases in capturing additional billable units have the most impact to firm profitability, and the vast majority of attorneys (94%) utilize mobile devices for client-related tasks when away from their desktops. As the importance of billing hygiene and near-100% billable capture increase in urgency, revenue loss resulting from human error or technology disconnect creates an opportunity for firms to review their time capture processes and invest in time capture automation.
Zero’s AI technology both automatically files emails with unparalleled accuracy and efficiency into a firm’s DMS in addition to automating time capture and time entry narratives. The AI powered time capture feature automatically identifies the associated matter—including correctly identifying matters for clients with multiple matters—creates an accurate narrative and feeds these time records directly into the firm’s time entry system for review, edit and posting.
Zero’s CRO, Ryan Steadman comments: “Time entry systems have been a little disconnected from the real-world mobile workflows of attorneys since the growth of BYOD (Bring Your Own Device) and iOS devices amongst attorneys. We should be in the business of helping attorneys and their support staff with simple solutions that decrease non-billable work and increase billable work. Over and above achieving this milestone, Zero spares users the cognitive and administrative disruption that constant time entries and filing interruptions produce during a matter lifecycle. By automating some or all of these tasks, attorneys can focus on their clients’ needs, and on creating additional streams of client value elsewhere.”
Read more here
As ZERØ’s Head of Marketing, Bernie is responsible for overall marketing strategy, brand management, and lead generation initiatives. Prior to joining ZERØ, Bernie was the AVP of Marketing and Communications at a global real asset investment firm, where she led and operationalized the marketing strategy across several subsidiaries and built the company’s marketing technology infrastructure from the ground up.